Online Return Policy
We trust you will be satisfied with your Goin' Coastal purchase. However, should you decide the merchandise is not satisfactory, the merchandise may be mailed back to us, or returned in-person at any show. Please leave all merchandise tags attached. Also, please note that if you choose to mail the merchandise back, you will be responsible for the shipping fees. We recommend that you insure the package and ship via a traceable method.
Please give us a call at 361-230-0414 or email firstname.lastname@example.org to let us know that we should be expecting a return before shipping.
Address package to:
103 S. Austin St.
Rockport, TX 78382
Goin' Coastal will issue a refund in the form and amount of the original tender paid (including sales tax) or issue a Gift Card, at the customer's choice, when each of the following conditions has been met: 1. The merchandise must be returned within thirty (30) calendar days from the date of purchase, except as otherwise stated on the face of the packing slip or on the item's product page; and 2. The merchandise must be in its original, unused condition unless there is a manufacturer's defect; and 3. The merchandise must be accompanied by the original Goin' Coastal Receipt or email confirmation.
If the merchandise being returned was purchased using a credit card and we credit your account, the credit will show on the statement you receive after the issuing bank applies the credit.
If you exchange merchandise, your account will be credited for the return and a sale rung for the new merchandise.